Effective Date: 16 – 09 – 2025
At Imitako Arts & Crafts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website imitakoarts.com or make a purchase.
1. Information We Collect
When you interact with our website, we may collect:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Processed securely through trusted third-party payment providers (we do not store your card details).
- Order Details: Products purchased, transaction history, delivery information.
- Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Communicate with you about purchases, promotions, or customer support.
- Improve our website, services, and customer experience.
- Comply with legal obligations (e.g., tax, accounting).
3. Sharing of Information
We only share your personal information with trusted third parties, including:
- Payment processors (for secure transactions).
- Shipping partners (to deliver your orders).
- Service providers (such as website hosting, email marketing, or analytics tools).
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve browsing experience.
- Remember your preferences.
- Analyze site traffic through analytics tools.
You can adjust your browser settings to refuse cookies, but some features of the site may not work properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details of how we process your data.
To exercise your rights, contact us at: info@imitakoarts.com
7. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from minors.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
9. Contact
If you have any questions about this Privacy Policy, please contact us at:
Imitako Arts & Crafts
Email: info@imitakoarts.com
Phone: +250 785 696 105
Address: 31 KG 8 Ave, Kigali